Troubleshooting
Having trouble with your motorized window treatments? We’ve compiled helpful troubleshooting guides for the most common automation systems we install. Whether you’re using Bliss Automation, Somfy, or Hunter Douglas PowerView, these resources can help you quickly resolve common issues such as remote pairing, shade programming, and connectivity.
Use the guides below to find step-by-step instructions for your specific motorized shade system, including roller shades, honeycomb shades, and top-down/bottom-up configurations. If you still need assistance after reviewing the guides, our team is always happy to help.
Troubleshooting Video Guides for Bliss Automation:
https://www.youtube.com/@altawindowfashions4261
Troubleshooting Guides for Norman Automation:
https://normanusa.com/user-manuals/
Troubleshooting Guides for Somfy Automation:
https://www.somfysystems.com/en-us/support/faq?thematic=troubleshooting-14764
Troubleshooting Guides for Hunter Douglas PowerView:
https://www.hunterdouglas.com/faqs/powerview-troubleshooting
